.png)
.png)
Bitrix24 Glossary
Eager to learn something new? Click on the term you're interested in to read its definition.
A
B
C
- Cloud CRM
- Customer retention rate
- Cookies
- Content Delivery Network
- Compliance Audit
- Cloud Migration
- Cloud Backup
- Case Study
- Compensation and Benefits
- trigger in CRM
- sales velocity in CRM
- quote in CRM
- on-premise CRM
- on-demand CRM
- KPI in CRM
- deal in CRM
- customer service automation
- customer intelligence
- churn rate
- CRM entity
- CRM customization
- CRM adoption rate
- contact in CRM
- cold calling
- 360-degree view in CRM
- Conversational Marketing
- Customer Journey Mapping
- Content Marketing Funnel
- Customer Data Platform (CDP)
- Conversational AI
- Chatbot as a Service (CaaS)
- Churn Prediction
- Customer Effort Score (CES)
- Call to Action
- Call Recording
- Customer Experience (CX)
- Customer Satisfaction
- Cross selling