Product

Bitrix24 for Professional Service Firms

Bitrix24 is your all-in-one online workspace built to help professional service firms manage clients, streamline project delivery, and empower teams to do their best work – without switching tools or missing deadlines.

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Bitrix24

Our top-rated client and project management tools

Integrated CRM

Task and project management

AI-powered assistant

Multichannel Contact Center

Built-in communication tools

Professional reporting & KPIs

Sales pipelines & automation

Time & performance tracking

Custom access & mobility

Designed to accommodate all your needs

Bitrix24

Owner

  • Total visibility into client and team activity
  • Informed decisions with performance dashboards and KPIs
  • Time tracking and invoice generation in one system
  • Growth-ready tools without investing in multiple platforms
Bitrix24

Team lead/manager

  • Control of multiple projects and deadlines
  • Smart resource allocation based on capacity and workloads
  • Streamlined internal communication with integrated messaging and meetings
  • Team growth through clear goals, task ownership, and reporting
Bitrix24

Team member/specialist

  • No more tool-switching – everything from chats to tasks in one place
  • Structured task lists and project views
  • AI-generated content, summaries, and task help
  • Personal performance metrics
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Why Bitrix24 works for professional service firms

Bitrix24 is a one-stop solution for any business that's looking to optimize their workflows and ensure reliable service firm project lifecycle management.

Client-centric project delivery

Service firms thrive on relationships and results. With the Bitrix24 client portal for professional services, each project is backed by a complete communication history, clear timelines, and automated workflows that keep clients informed and impressed.

Bitrix24

Built for teams that bill by time

When hours matter, tracking them should be effortless. Bitrix24 simplifies time logging, links it to tasks, and turns data into reports you can actually use – to invoice, plan, or optimize your delivery.

Bitrix24

One workspace, zero confusion

Say goodbye to juggling apps. Bitrix24 combines your CRM, task manager, time tracker, and messenger into a unified, intuitive workspace. Everyone – from partners to junior consultants – knows where things stand.

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See how Bitrix24 helps teams deliver outstanding results

See how Bitrix24 helps teams deliver outstanding results

  • "Thank you Bitrix24 for creating a wonderful all in one collaboration tool, helping our business of 2 feel like a business that's run by 100!"

    Bitrix24

    Arlon Alvarenga

    Co-owner, Properters

  • "From the very beginning we were amazed by the combination of many useful features Bitrix24 has to offer. We use Bitrix24 in the fields of project management, CRM, and internal company communication."

    Bitrix24

    Dominik Groebler

    CEO, immoveo.de

  • "Bitrix24 is not just our CRM system; it has become an integral part of our entire business."

    Bitrix24

    Alda Erasmus

    Head Of Communications, Cosmopolitan Projects and Central Developments Property Group

  • "Bitrix24 is Highly flexible and customizable features and functions, which allow us to manage and track the sales process end to end."

    Bitrix24

    Stephan

    Property Scout (Thailand) Co., Ltd

  • "It’s a complete solution for marketing and promotion."

    Bitrix24

    Joarder Md Rezwan Hossain

    Director & Senior Accountant, Global Accounting & Financial Services Pty Ltd. Australia

  • "Switching from the Bitrix24 Cloud edition to Bitrix24 On-Premise has allowed us to streamline operations and improve both efficiency and customer satisfaction."

    Bitrix24

    Felipe Fernández

    Sales & Marketing Director, Cayuga

  • "Bitrix24 has enabled us to ensure that the Sales team effectively tracks their leads from initial engagement to deal closure."

    Bitrix24

    Adrienne Kelly

    Associate, Tangent Solutions

  • "Bitrix24 gave us a platform that we use as a starting point, as a meeting point and a place from which we connect with our world. Without Bitrix24, we would not have been on the market anymore, it was like a rescue for our company."

    Bitrix24

    Matthias Rother

    Owner, HYPOFACT

Built-in communication tools

Bitrix24

Ditch the external tools. Message teammates, share files, or jump on a call directly within Bitrix24. Manage client documents and communication securely.

  • Team chat & group threads

  • Video conferencing

  • File sharing & versioning

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Time & performance tracking

Bitrix24

Track time by task, see who’s overloaded, and measure delivery against estimates. A full set of tools for project management for consulting, legal, and other firms.

  • Time logs & approvals

  • Workload dashboards

  • Task progress reports

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AI-powered assistant

Bitrix24

Let AI lighten your load – whether it’s writing proposals, creating task lists, or summarizing a thread.

  • Auto-generated checklists

  • Smart text drafting

  • Summary suggestions

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Support your business growth with Bitrix24

  • Integrated
    CRM

    Bitrix24

    Manage every client and contact in one place – linked to their projects, communication threads, and deals. Keep client data and project updates centralized.

    • Centralized client profiles

    • Linked tasks and communication

    • Deal stages and history

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  • Multichannel
    Contact Center

    Bitrix24

    Never miss a message – Bitrix24 connects your email, phone, chat, and social media into one view.

    • Unified inbox

    • Call and chat logs

    • Instant response tracking

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  • Sales pipeline
    & automation

    Bitrix24

    Visualize your client pipeline, automate follow-ups, and move deals forward faster. Automate recurring service contracts and invoicing.

    • Custom sales stages

    • Task-triggering rules

    • Auto-reminders

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  • Advanced
    project management

    Bitrix24

    Choose the framework that fits – Kanban, Gantt, Scrum – Bitrix24 adapts to your process, offering top-notch project management for consulting firms and other businesses.

    • Drag-and-drop boards

    • Timelines and sprints

    • Role-specific views

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Powerful integrations to enhance your capabilities

Bitrix24 can be easily integrated with various third-party solutions, such as Zadarma, Asterisk, Stripe, PayU, WordPress, TextLocal, MailChimp and others. We also feature integrations with local payment systems, SMS providers, and more.

Bitrix24

500+ apps and integrations

Bitrix24

CRM integration with chatbots

Bitrix24

REST API

Bitrix24

Easy to integrate with any MLS

Bitrix24

Custom solutions from our partners

  • 500+ apps and integrations
  • CRM integration with chatbots
  • REST API
  • Easy to integrate with any MLS
  • Custom solutions from our partners
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Bitrix24

Get your Bitrix24 set up by professionals

Contact a local Bitrix24 partner for a free consultation. Our partners can help you out with Bitrix24 implementation, customization, and employee training, as well setting up integrations.

On-demand webinars

Watch our in-depth webinars to learn what makes Bitrix24 a great CRM and billing software for service providers and how to manage client deliverables and deadlines.

Transform your business with Bitrix24!

Trusted by over 15 million companies worldwide

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