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Customer Success

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your customer service.

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Customer Success

Leveraging Bitrix24 for Financial Services: Client Management and Compliance

Explore the benefits of Bitrix24 in financial services for effective client management and compliance, enhancing client relationships and regulatory adherence.

12 min

February 26, 2024

Customer Success

10 AI Tricks to Revolutionize & Automate Help Desk Management

From automated chatbots to predictive analytics, we're going to introduce you to a wealth of techniques and strategies that you can easily merge into your customer support workflows. Join us as we dive into our 10 AI tricks to revolutionize and automate help desk management

11 min

February 7, 2024

Customer Success

11 Essential Negotiation Skills to Confidently Close Deals

Negotiation skills are often seen as an art — an intrinsic talent that some people have and others don’t. But at Bitrix24, we’re here to bust that myth.

12 min

November 22, 2023

Customer Success

The all-important Customer experience: How Bitrix24 helps you delight and deliver

Elevate your customer experience with Bitrix24's comprehensive tools. Discover strategies for personalized interactions, efficient support, and building lasting customer relationships.

12 min

November 21, 2023

Customer Success

AI Sales Strategies: Unveiling the Productivity Paradox

In this article, you’ll explore how AI is transforming finance—from fraud detection to personalized service and how tools like Bitrix24 help teams turn insights into action.

11 min

November 7, 2023

Customer Success

Chatbots and Business: Enhancing Customer Support with AI

What seemed to be a dream technology back then is now, in fact, very much real. AI-powered chatbots are all around us – we see (and use) them everyday, especially when it comes to obtaining information and receiving customer support.

6 min

November 5, 2023

Customer Success

10 Shocking Signs You Need to Fire Your Client Now (and How to Do It!)

In this article, we'll guide you through recognizing the signs that indicate it's appropriate to terminate a relationship with a client. We'll also provide insights on how to handle it professionally and minimize any potential damage.

12 min

October 19, 2023

Master AI through these 10 prompts

Enter your email to download a comprehensive list of the most essential AI prompts.

Success stories

Suhail Wadee

Since implementing Bitrix24, our operations have become fully digitized and far more efficient. Communication between our global teams across 39 countries has improved, project coordination is streamlined, and donor care is now automated. With integrated Netcash payments, donations are easier to manage, reporting is faster, and overall transparency and productivity across the organization have greatly increased.

1 min

Dr. Do Thi Phuong Thao

Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.

1 min

Fr. Teofil Adam Czarniak OFM

Since we started working with Bitrix24, we have been able to track our donors and have better communication with them.

1 min

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Product insights

كيف يقضي الموظفون في العالم العربي يوم عملهم فعليًا

متى يكون الموظفون في العالم العربي أكثر إنتاجية؟ وما الذي يشتت تركيزهم خلال يوم العمل؟
استطلاع جديد يكشف كيف يمضي الموظفون يومهم المهني، وما الذي يمكن أن تتعلمه الشركات من هذه الأنماط.

9 min

SEE ALL PRODUCT INSIGHTS

The Growth Toolskit

UTM-generator

Roi calculator

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