Growth Hub
Learn about the latest innovations and tried-and-true techniques to help your business grow.
Why Small Businesses Wait Too Long to Adopt a CRM
16 min
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Customer Success
Sell Smarter Across Every Channel with Centralized Customer Data
We’ll walk through how Bitrix24 helps you connect the dots across channels, personalize outreach, and align your team around what actually moves the needle: meaningful conversations; not more tools.
11 min
June 5, 2025
Customer Success
The Top Customer Success Metrics & KPIs for 2026
They say “if you can’t measure it, you can’t improve it”, and nowhere is that clearer than the art and science of customer success metrics. As we enter 2026, artificial intelligence has turned what was once guesswork into a hyper-efficient, data-driven science. Join us as we list 19 key business metrics for 2026 used by leading businesses today.
19 min
January 22, 2025
Customer Success
Must-Have Tools for Technical Support Teams to Increase Efficiency and Customer Satisfaction
Tools for technical support teams are the backbone of quality customer satisfaction. Even leading experts in their field can’t provide a stellar service if they’re not organized. This article will explore the must-have tools for IT support teams that reduce delays, untangle complex IT systems, and meet customer expectations. Let’s get to it.
11 min
November 13, 2024
Customer Success
12 Ways to Elevate Customer Satisfaction Through Superior Service
Customer satisfaction drives the success of any business. This article outlines 12 effective strategies for improving customer experience, focusing on actionable steps you can implement immediately. By adopting these approaches, you’ll foster loyalty and create a positive reputation that attracts new customers.
12 min
October 17, 2024
Master AI through these 10 prompts
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Success stories
Dr. Do Thi Phuong Thao
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
The Growth Toolskit
Discover Bitrix24: Your all-in-One Solution!
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.