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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
CoPilot in Video Calls AI-powered call transcription, analysis, summary, and recommendations
See all CoPilot features
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Small Business Growth

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Top 10 Tech Solutions in India for Small Business Growth
Small Business Growth
Top 10 Tech Solutions in India for Small Business Growth
Explore 10 revolutionary tech solutions helping Indian small businesses scale faster, cut costs, and dominate their markets — all with affordable, game-changing tools.
12 min
Small Business Growth Hacks: Essential Software Solutions for Success
Small Business Growth
Small Business Growth Hacks: Essential Software Solutions for Success
In this guide, we will discover affordable software tools that help small businesses streamline operations, boost sales, and grow smarter — all in one platform.
10 min
Small Business Automation: Your Path to Growth in the USA
Small Business Growth
Small Business Automation: Your Path to Growth in the USA
U.S. businesses are using automation to scale without burnout — streamlining sales, marketing, and customer service. This guide shows you how to do the same, with practical tips and tools you can use right now inside Bitrix24.
10 min
Smart Growth for Indian SMEs: Cloud Automation & No-Code Tools That Work
Small Business Growth
Smart Growth for Indian SMEs: Cloud Automation & No-Code Tools That Work
In this guide, you’ll learn how agile Indian SMEs are using cloud-based automation to unlock faster growth. You don’t need a tech team. You don’t need to write code.
11 min
Community-Led Growth: What SMBs Can Learn from Enterprise
Small Business Growth
Community-Led Growth: What SMBs Can Learn from Enterprise
This article examines how SMBs can implement community-led growth principles, exploring real-world success stories and providing actionable steps to build thriving customer communities that drive business results.
21 min
India's Growth Engines 2025: Capitalizing on Opportunities in Tech, Renewables & Healthcare
Small Business Growth
India's Growth Engines 2025: Capitalizing on Opportunities in Tech, Renewables & Healthcare
Explore India’s top growth opportunities in 2025 and how smart teams use Bitrix24 to scale faster with better tools, workflows, and collaboration.
11 min
Simplifying Complex Workflows: Tools and Techniques for Small Teams
Small Business Growth
Simplifying Complex Workflows: Tools and Techniques for Small Teams
Simplifying workflows is crucial for small teams aiming to stay agile. Explore techniques like automation and task prioritization to enhance team efficiency.
12 min
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Top 10 E-Commerce Trends Shaping Retail in 2025 and Beyond
Small Business Growth
Top 10 E-Commerce Trends Shaping Retail in 2025 and Beyond
Those willing to evolve alongside e-commerce innovations in 2025 will be in a prime position to exploit new opportunities, sweep up new customers, and thrive in a global market. Here are the top 10 e-commerce trends that will shape retail in 2025 and beyond, giving you the edge over your less agile competitors.
11 min
Small Biz, Big Tech: SMBs Riding the AI Wave to Success
Small Business Growth
Small Biz, Big Tech: SMBs Riding the AI Wave to Success
See how SMBs use AI to grow and streamline operations. Learn from real case studies and explore tools like Bitrix24 to transform your business.
10 min
2025 and Beyond: The Bold Business Trends Shaping Tomorrow
Small Business Growth
2025 and Beyond: The Bold Business Trends Shaping Tomorrow
In this guide, we’ll explore the future business trends that will shape 2025 and beyond, from AI-powered decision-making to immersive customer experiences and sustainable practices.
12 min
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