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CRM
CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
CoPilot in Video Calls AI-powered call transcription, analysis, summary, and recommendations
See all CoPilot features
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Latest from Bitrix24
The Role of AI in Improving Customer Engagement Strategies
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Bitrix24 Blogs

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Bitrix24 tips and updates
"My Profile" in Bitrix24
Communications
"My Profile" in Bitrix24
My profile works in slider and allows to easily edit, add information with in-place editing, add custom fields, tell other users about yourself, upload photos of memorable moments and much more.
1 min
Recycle Bin in Bitrix24 CRM
CRM
Recycle Bin in Bitrix24 CRM
Now all deleted leads, deals, contacts and companies first get into the recycle bin. Any CRM element can then be permanently deleted or restored from the recycle bin.
1 min
Introduction To Business Process Management
Tasks and projects
Introduction To Business Process Management
BPM is a system that supports the workflows necessary for running a successful company. It allows companies to maximize profitability and gain a competitive edge over their rivals. 
8 min
Simple CRM mind map
CRM
Simple CRM mind map

CRM may mean totally different things for different people. We’ve compiled a ‘CRM mindmap’ so that you are able to understand all capabilities available to Bitrix24 users. 

1 min
Import products from Instagram to Online Store
Websites
Selling on Instagram? Import your Instagram products to Bitrix24 Online Store!

Do you sell or plan to sell on Instagram? If the answer is yes, you will enjoy a new Online Store feature we are announcing today!

1 min
Free Mind Map Inside Bitrix24
Applications
Free Mind Map Inside Bitrix24
We are excited to announce a new integration to our Marketplace. Please welcome Mind Map! Mind Map allows you to create mind maps to improve visual presentation of personal or team objectives. In addition to standard Mind Map app features, you can assign users, create tasks and events - all associated with your Bitrix24 account.
1 min
Jira integration for Bitrix24 is out!
Bitrix24 tips and updates
Jira integration for Bitrix24 is out!
Are you using Jira for bug tracking and wanted to have an integration with Bitrix24? Now you can. Simply install this app and you'll be able to add and manage Jira issues right from Bitrix24....
1 min
New Bitrix24 Webmail Is Out (And It’s Amazing)
CRM
New Bitrix24 Webmail Is Out (And It’s Amazing)
If you didn’t get a chance to try new Bitrix24 webmail yet, you should. Prepare to get impressed.
1 min
GDPR Security Add-in
Applications
GDPR Security Add-in
MAKE Interactive has deployed a package of data-security measures. This package is available only in the on premise, also called the self-hosted, edition of Bitrix24.

3 min
Easy Ways to Modify Date, Address and Money Formats in Document Templates
Bitrix24 tips and updates
Easy Ways to Modify Date, Address and Money Formats in Document Templates
Every Bitrix24 account comes equipped with standard templates for invoices and quotes, designed for immediate use. Moreover, these templates for sales documents are customizable to meet your specific needs.
1 min
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