Start for free
Product
CRM
CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
CoPilot in Video Calls AI-powered call transcription, analysis, summary, and recommendations
See all CoPilot features
See all tools
Pricing
Resources
Learn
Webinars
Helpdesk
Guides & API documentation
Connect
Submit ticket
Contact local Bitrix24 partners
Read
Growth Hub
Bitrix24 tips & updates
Solutions
Role
Marketing
HR
Project management
Customer service
Industry
Legal
Retail
Travel
Transportation & storage
Restaurant
Remote work
Real estate
Call center
Marketing agency
Software development teams
Professional service firms
Goal
Productivity
Communication
Mobility
Management & leadership
Tool
Telephony
CRM
Calendars
Contact center
Tasks & projects
Website builder
Business size
Solo entrepreneur
Small business
Enterprise
See all solutions
Integrations
Import & Export
Tasks: completion time
WordPress WooCommerce store integration
Tasks: actual completion time
Customer cohort analysis
Sales & CRM
BotSL AI
Calculator in Deals
WordPress WooCommerce store integration
KPI – Company Efficiency
Marketing
SerwerSMS Integration
Fontumi SMS
TwiSMS: Twilio SMS
MailChimp Exporter
Tasks & Projects
Miro Boards
REST Activity - Expands business process capabilities
Helpdesk & support application
Tasks: completion time
See 550+ apps & integrations
Partners
For clients
Partner directory
Get personal consultation
For partners
Become Bitrix24 partner
Partner login
Why Bitrix24
Bitrix24 advantages
Why Bitrix24
Customer reviews
Compare with other solutions
Our company
About us
Contact us
In the press
Legal
Latest from Bitrix24
The Role of AI in Improving Customer Engagement Strategies
Demystifying AI: Understanding Its Impact in Today's Business World
How to Start a Project Like a Pro: A Beginner's Ultimate Guide
العربية
Start for free
Log In
Log In
Your Bitrix24
Authorize to enter
your company's Bitrix24.
Enter
Don't have Bitrix24 yet?
Create your Bitrix24 now
ar
America
United States (English) América Latina (Español) Brasil (Português) México (Español) Colombia (Español)
Europe
Europe (English) Deutschland (Deutsch) France (Français) Polska (Polski) Italia (Italiano) United Kingdom (English)
Asia
India (English) UAE (عربي) Türkiye (Türkçe) 中国 (简体中文) 台灣 (繁體中文) Indonesia (Bahasa Indonesia) Malaysia (Bahasa Melayu) ประเทศไทย (ภาษาไทย) Việt Nam (Tiếng Việt) 日本 (日本語)
You can change your region here, if necessary

CRM

All categories
Communications
Tasks and projects
CRM
Contact center
Websites
Applications
Webinars
Marketing
Productivity
Human resources
Business development
Bitrix24 tips and updates
CRM Analytics (Beta)
CRM
CRM Analytics
Bitrix24 CRM Analytics gives you a 360-degree view over your employee performance, leads and sales funnels, just to name a few.
1 min
Recycle Bin in Bitrix24 CRM
CRM
Recycle Bin in Bitrix24 CRM
Now all deleted leads, deals, contacts and companies first get into the recycle bin. Any CRM element can then be permanently deleted or restored from the recycle bin.
1 min
Simple CRM mind map
CRM
Simple CRM mind map

CRM may mean totally different things for different people. We’ve compiled a ‘CRM mindmap’ so that you are able to understand all capabilities available to Bitrix24 users. 

1 min
New Bitrix24 Webmail Is Out (And It’s Amazing)
CRM
New Bitrix24 Webmail Is Out (And It’s Amazing)
If you didn’t get a chance to try new Bitrix24 webmail yet, you should. Prepare to get impressed.
1 min
Additional integration options for Google Analytics and Bitrix24 CRM
CRM
Additional integration options for Google Analytics and Bitrix24 CRM
If you need advanced options of integration between Google Analytics and Bitrix24 CRM, you may want to consider this new app available in our Bitrix24 Marketplace.

1 min
Bitrix24 CRM As Free Applicant Tracking System
CRM
Bitrix24 CRM As Free Applicant Tracking System
Bitrix24 comes with a mighty powerful Human Resources Information System inside. Learn how to use Bitrix24 CRM for resume management or as an applicant tracking system.
4 min
Free Sales Commission Calculator For Bitrix24 CRM
CRM
Free Sales Commission Calculator For Bitrix24 CRM
Learn more about Commission Calculator App form Bitrix24 Marketplace. It allows you to calculate commissions for your sales agents using Bitrix24 CRM.
1 min
Why Choose CRM for Accounting?
CRM
Why Choose CRM for Accounting?
Cutting-edge solutions go beyond customer-oriented tools. CRM can make your customers happy. Here’s how.

7 min
New Activity Type In Bitrix24 CRM - Visit
CRM
New Activity Type In Bitrix24 CRM - Visit
If you go to Activity list, you’ll see that commercial Bitrix24 users now have new activity type – Visit. Here’s how Visit is different from Meeting.

2 min
Integrating WordPress Web Forms With Bitrix24 CRM
CRM
Integrating WordPress Web Forms With Bitrix24 CRM
If you are using WP and would like to receive leads from the site to your Bitrix24 CRM, please watch our video. 
2 min
show more
123 4
Dive deep into Bitrix24
articles
webinars
glossary

Free. Unlimited. Online.

Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.

Start for free
Bitrix24
Product
Pricing
Media kit
Contact us
In the press
Sustainability
Bitrix24 Enterprise
Support
Helpdesk
Webinars
How-to videos
Contact support
Schedule a demo
Status
Courses
Resources
Blog
Articles
Solutions
Customer reviews
Alternatives
Uses
Resources
On-premise
On-premise edition
Download
Documentation
Compare to
Asana
Clickup
Monday
Zoho
Trello
Hubspot
Microsoft Project
Deskera
Sharepoint
Odoo
Apps
Market
Mobile app
Desktop app
API/developers
Google API Services
Partners
Find a partner
Become a partner
Partner login
© 2025 Alaio
Privacy Overview

Cookies: This website uses cookies for analytical and technical reasons. ‘Analytical Cookies’ are inserted by Google Analytics to help us understand which countries our visitors come from, which pages they visit and what actions they take on this site. ‘Strictly Necessary Cookies’, as the name implies, are a type of cookies that are required for proper functioning of certain features of this website, such as the ability to use live chat. Disabling these cookies will disable access to those features and degrade your website experience.

Cookies of both types can be enabled or disabled within this plugin.

Cookie Settings
Cookie Policy

More information about our Cookie Policy

We use cookies to enhance your browsing experience - Find out more. By continuing to browse this site you are agreeing to our use of cookies. Change your cookie settings.
Got it