Best Auto Dialer CRM With Omni-Channel Contact Center

Manage All Your Leads

As a sales dialer integration, Bitrix24 allows you to manage all your leads and customers in one place. For starters, you can upload all customer data you have already collected into the software and use the provided features to:

• Create personalized profiles for every lead with vital details;

• Keep track of all communication, including calls, emails, and other channels;

• Send follow-ups to keep the conversation going;

• Send promotion materials;

• Set up reminders for call backs;

• Use profile segmentation to create targeted marketing campaigns and prepare personalised scripts for a call-back.

Create Follow-Ups

All the communication, whether it was a declined, missed, or answered call, will be reflected in the system. This allows the marketing team to schedule the follow-ups and call-backs based on your lead generation strategy within the platform, as well as monitor the performance of each outreach attempt.

Increase Outbound and Inbound Calls Efficiency

If you were wondering, can your team make more calls in a shorter time? Bitrix24 has a solution that can help! Automated calling will eliminate manual number dialing, allowing managers to call every person on the list one after another without wasting any precious time. This feature allows you to increase your reach with less effort.

In case of the callback, you can be sure the person will reach the assigned manager. When leads initiate the contact, you can be sure they reach the best specialist based on the provided details. Additionally, throughout the busy hour, the calls will be distributed accordingly to ensure the shortest waiting time.

Manage Customer Communication

Every customer interaction is kept in one place, whether it was a call, an email, or a social media message. This allows the sales team to:

• Keep track of the learn details

• Minimize errors with easy access to all communication

• Add notes to the profile

• Schedule follow-ups

• Assign leads to prevent conflicts

All call recordings are available within the same platform as well. Such Bitrix24 features provide all the necessary data for productivity and performance analytics, which can be used to boost your sales and improve your approach.

Boost the Productivity of Your Sales Team

Bitrix24 provides numerous automation tools that allow your team to save time on monotonous tasks and focus on analytics and growing sales by building meaningful connections with the leads. Some of the automation features include:

• Automated reminders

• Call distribution

• Sending follow-up emails

• Outbound calling

• Queue management

• Real-time analytics

• Script writing and adjustment using CoPilot

Start Growing Your Sales with BItrix24 CRM with Auto Dialer Features

If you are looking for an effective way to drive up sales, the auto-dialer feature of the Bitrix24 CRM is the solution you need! Automate your outbound calls, manage lead communication, and improve the efficiency of your lead generation strategy with the all-in-one feature. 

FAQ

What is auto dialer CRM software, and how does it work?

An auto dialer CRM software is a CRM platform that, besides all the standard CRM features, provides auto-calling tools. It helped eliminate manual dialing by automatically calling every lead on the list, connecting the callers with the available agent. Additionally, every interaction is recorded and can be easily accessed.

How can a CRM with auto dialer features benefit my sales team?

Auto-dialers save time on manual number dialing, allowing your sales team to increase the reach in a shorter period and improve their productivity. The system also automatically schedules reminders and follows up, leading to improved lead generation.

Does Bitrix24's sales dialer integration require extra software or hardware?

Bitrix24's automated sales dialer runs directly and does not require additional software or hardware. Our system is cloud-based, so your sales team can easily access all details from a browser or a mobile device.

Can I track call results and lead progress in Bitrix24's customer outreach CRM?

Of course! All analytics and customer data are easily accessible on the dashboard. All notes, emails, calls, and follow-ups are automatically added to the system, allowing your sales team to track progress in real time.

Is there a free version of Bitrix24's auto dialer CRM software?

Numerous features of Bitrix24 are available completely for free. However, the auto-dialer tool can be accessed only by the commercial plan users.