Better Customer Experience With Live Chat Box For Your Website
Here's what makes Bitrix24 different from all other chat box solutions. First, it's free, really free. Agents can use the same chat box at the same time and the number of conversations isn't limited in the free plan.
Bitrix24 is much more than just a free chat box for your website. To use fancy words, it's an omnichannel CRM and contact center. You don't have to limit our website visitors to live chat. Email, phone calls, Facebook messenger, Viber, Skype, Instagram and other popular social networks and instant messengers are supported as well.
Because all data is saved to Bitrix24 CRM, you can use it later on for marketing to people who contacted you via live chat. You can sell more effectively and automate most of your sales and marketing processes with Bitrix24.
To learn more about our free live support software, register now or check out our videos and CRM manual for a quick start.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Basic Features
- Free unlimited CRM records
- Free 5GB online storage
- Unlimited agents free
- Live chat
- Website builder
- Web forms
- Callback
- Any CMS
- Cloud or self-hosted (open source code access)
- Free mobile apps for iOS and Android
- Free integrations (RestAPI)
Free Customizable Live Chat Box
- Embed code
- Customizable appearance
- Adaptive design (mobile sites)
- Business hour settings
- Entire website or selected pages
- Hosted live chat if you don't have a website
- Virtual assistants (bots)
- Microsoft Bot Framework
- Learn more
Smart Routing
- Queueing rules
- Time out settings
- Conversation transfer
- Canned responses
- Whisper mode
- Agent ratings
- Greeting message
- Designated agents
- Unanswered inquiries rules
- Learn more
Omnichannel CRM
- Emails
- Telephony
- Web forms
- Social network' messengers
- Chats for agents
- Online store with unlimited orders
- CRM with an unlimited client base
- Sales automation
- Video conferencing
- Learn more