Bitrix24 AI-Powered Repeat Sales: Keep Your Customers Happy and Coming Back

Your best customers are the ones who come back again and again — and now, with AI-powered repeat sales in Bitrix24 CRM, you can make sure they always know you’re here for them. This smart feature helps you stay ahead of the game by predicting when customers are likely to buy again and automatically creating deals for your team.

AI continuously analyzes your CRM data to identify customers who are likely to make another purchase, using three smart scripts — monthly, semi-annual, and holiday-based — to predict the perfect timing for follow-up and offer the right products at the right moment.

Imagine this: a client who orders coffee for the office every month gets a timely nudge from your sales team with a new blend or a special offer. A business that upgrades its software twice a year is reminded in advance of the perfect time to get a discount. And a customer who buys event supplies around the holidays is contacted just in time to make a new purchase. That’s the power of AI working behind the scenes to keep your relationships strong and your sales growing.

CoPilot adds a personal touch by giving your sales reps smart, tailored suggestions on what to offer and how to talk to each customer. This means more relevant conversations, better engagement, and higher chances of closing the deal.

What’s more, built-in statistics let you track how well your repeat sales strategy is performing. You can see which scripts are working best and fine-tune your approach for even better results.

With AI handling the timing and the basics, your team can focus on building trust and delivering value. The result? Happier customers, more sales, and less busywork for your sales team.

Ready to make repeat sales feel effortless? Let AI do the thinking while you do what you do best — connect with your clients.