Product

Affordable CRM Software For Business

Cheap but modern and powerful CRM software. Bitrix24 is a comprehensive CRM solution with all vital project management tools, including unlimited leads, contacts, deals, sales & marketing automation. It also provides access to built-in omnichannel contact management tools and a website builder with forms and widgets.

Does Cheap CRM Software Mean Bad Quality?

CRM systems offer a centralized platform for storing customer data, managing visual sales pipelines, tracking marketing campaigns, and delivering customer support. However, the CRM pricing of most platforms makes them unavailable to small teams.

An affordable CRM system helps small businesses build relationships and boost sales by prioritizing core features that deliver maximum value without unnecessary complexity. Bitrix24 provides a free, customizable CRM with unlimited users and contacts, catering to businesses that require a collaborative platform.

If you are worried about the lack of experience and thinking that you will have to give up the established workflow, there is no need to worry! Many affordable CRM tools offer integration with other applications, which enhances their utility for small businesses.

Why Do Small Businesses Need a Customer Relationship Management (CRM) System?

Affordable CRM software is critical for small businesses looking to manage relationships and the sales process. Free CRM tools enable enhanced growth without a significant financial burden. Here are some of the benefits solutions like Bitrix24 offer:

  • Improve team productivity. Automation features in CRMs can significantly increase productivity by handling repetitive tasks.

  • Gather customer insights. CRM systems enable businesses to gain insights from customer interactions, allowing for personalized service and improved customer satisfaction.

  • Deliver personalized service. Keep all customer data easily accessible throughout the entire customer journey.

  • Robust sales pipeline management. Effective sales pipeline management allows teams to understand deal progress, forecast revenue, and identify bottlenecks.

  • Workflow automation. CRM systems can help automate repetitive tasks and improve overall workflow efficiency for small businesses.

  • Track customer interactions. All communication channels can be managed within a single dashboard.

Qualities to Look for in a CRM Providers

  • Integrations with the commonly used software. Integrations are essential for ensuring the CRM can work with other essential tools like email marketing platforms.

  • Customizations. Many CRM platforms offer customizable features to adapt to specific business processes and needs. However, customization options in affordable CRMs may be limited compared to enterprise-level software.

  • Marketing tools. Surely you do not need a full marketing suite at the initial stages. However, vital tools for creating marketing and social media campaigns must be available.

  • Secure cloud-based storage. Cloud-based CRM allows access from any device at any time with secure data storage managed by the provider.

  • Centralized database. The best low-cost CRM tools centralize sales information and processes for efficient relationship building and lead management.

  • The number of users. Free CRM plans may have limitations on the number of users and available features, and may display the provider's branding. For example, Bitrix24 allows you to add unlimited content even in a free plan.

  • Scalability. CRM systems should be scalable, allowing small teams to grow without needing to switch providers.

  • User-friendly CRM interface. A user-friendly interface ensures higher team adoption rates and a shorter learning curve.

  • Access from all devices. Mobile access is crucial for teams that work remotely or are on the go.

Bitrix24 - the Best Free CRM System

Looking for cheap CRM software? Meet Bitrix24 – the world’s cheapest CRM that comes with over 35 tools. It’s free for unlimited agents with contacts, deals and products.

In a world where cheap CRM = bad CRM, Bitrix24 breaks all the rules. We can afford to give our CRM away for free, because we make money when you use our built-in telephony (over 120,000 phone calls are made or received via Bitrix24 a day on average) or when you need to have more than 5GB for document storage and management, or if you need to have more than five dependencies for your tasks.

Do other cheap CRM cloud services or software you are currently considering come with free video calls and video conferencing, free sales team management, free sales automation, free calendars and scheduling, or free mobile CRM? That’s what we thought.

Web forms for your websites, call-back request forms, sale scripts for telemarketing, integrations with accounting software, and Zapier – yep, these are available as well. So, can you afford NOT to use this free CRM?

Most free CRM plans have limits on the number of users and records you can manage. Bitrix24 allows you to add unlimited users completely for free!



* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users free 
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

Register Free

Best Web Based CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes

Register Free

Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry

Register Free

Sales automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling

Register Free

Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll-free number
  • Use your number
  • Call recording
  • Call forwarding

Register Free

For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
15,000,000+ organizations have chosen Bitrix24