CRM for Small Business: Sales Without Spreadsheet Chaos
When leads live in spreadsheets, inboxes, and sticky notes, follow-ups get missed and good deals quietly disappear. Bitrix24 brings contacts, deals, tasks, and conversations into one simple CRM your team can start using right away.
- Keep every customer and company in one place.
- See who owns each deal and what needs to happen next.
- Use reminders and automation to stop work from falling through the cracks.
- Start free with unlimited contacts and grow when you are ready.
Free Plan, Unlimited Contacts—How It Works
The free plan gives small businesses a real place to organize sales before adding more software spend.
- Store unlimited contacts and companies.
- Manage deals in customizable pipelines.
- Capture leads from forms, email, and supported channels.
- Use tasks, reminders, calendars, and collaboration tools with your team.
A CRM for Small Business That Fits Your Day
Bitrix24 is built for small teams that need less admin and more closed deals. It gives you a clean pipeline, shared customer history, and practical tools without enterprise complexity.
- Unlimited contacts on the free plan.
- Custom fields, stages, and views that match how you sell.
- Tasks, calendars, email, calls, and files connected to CRM records.
- Mobile access for work outside the office.
Set Up in an Afternoon—No IT Required
You do not need IT to get started. Import your spreadsheet, connect email, create a pipeline, and add the reminders your team already needs.
- Upload contacts, companies, and deals from CSV.
- Connect Gmail, Outlook, or your business email.
- Set stages such as New, Contacted, Quote Sent, and Won.
- Add tasks and basic rules for callbacks and follow-ups.
Sell Smarter: Pipelines, Automation, and Every Channel
Bitrix24 helps small teams respond faster and stay consistent across every channel. Deals move through a visual pipeline, while routine steps can run automatically.
- Drag deals between stages and filter by owner, value, or priority.
- Create tasks when a new lead arrives.
- Send templated emails after calls, demos, or proposals.
- Track email, calls, forms, and chats in one customer timeline.
Keep Your Small Team Aligned and Accountable
Small teams cannot afford unclear ownership. Bitrix24 makes the next step visible on every deal, so anyone can pick up the conversation and keep it moving.
- Assign owners, deadlines, and activities to each opportunity.
- Keep calls, emails, notes, files, and tasks on the record.
- Use shared calendars and task views to spot overdue work.
- Give managers a clear view of pipeline health without extra meetings.
Switching Is Easy: From Spreadsheets or Another CRM
Moving from a spreadsheet or another CRM does not have to slow sales down. Bitrix24 helps you bring data over, clean it up, and keep working.
- Import contacts, companies, deals, and products from CSV.
- Map existing fields or create new ones during import.
- Merge duplicates and keep records tidy.
- Sync email so current conversations stay connected to customers.
