BotSL AI - Meet New ChatGPT Assistant Bot
This ChatGPT assistant is designed to respond to both text and audio instructions, making it an ideal solution for companies seeking natural, 24/7 customer interactions. It also simplifies the creation of automated workflows and phases using icons or keywords based on the assistant's responses, enabling automatic decision-making based on bot interactions.
Key CRM integration features include:
- Phase Automation: By using a preconfigured icon or phrase, the bot can detect these in the assistant's message and switch to a previously configured phase.
- Workflow Automation: Similarly, when the bot detects a preconfigured icon or phrase, it can execute an independent process, allowing you to configure necessary actions or notifications. (Available in Professional and Enterprise plans only)
- Conversation Summaries: Activate the conversation summary action to instruct the assistant to create a summary listed by name, last name, phone number, topic discussed, or another format. This summary is saved in the comments field for advisors to review.
- Bitrix24 Open Channels Integration: Automatically create contacts every time a chat is initiated, ensuring seamless communication management.
- Payments for services are handled directly through ChatGPT, allowing you to independently manage and monitor your expenses.