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Best Telemarketing Software With Performance Analytics
Take your call center to the next level with Bitrix24’s telemarketing features. Fully equipped inbound and outbound telemarketing software, it gives you full flexibility when talking with your clients. Link it up with your Bitrix24 customer relationship manager and take control of your whole process, from first contact to the closed deal.
Bitrix24 covers all your telephony bases with both outbound and inbound telemarketing. Start your outbound calls from just $0.01 per minute and get your cold calling software up and running.
For inbound calls, you have features such as voicemail, call queueing and call recording so you never need to miss one. During the call, you might need to transfer to another team member — no problem! Transfer over to their extension, or even to your own mobile if you’re not in the office.
Add users without losing track of your customers. The cloud-based CRM means anyone on your sales team can call any of your contacts without having prior knowledge of their case. The CRM keeps a record of all interactions and anyone from your team, or you as the manager, can access this information in a couple of clicks. All of this combines to make Bitrix24 one of the best CRM for telemarketing.
If you’re still unsure about how Bitrix24 can push your company forward, take a look at our YouTube channel, where you’ll find walkthroughs and guides for all of Bitrix24’s apps. If you need something more in-depth that you can use to create guides for your team, we’ve also put together a series of training manuals to help you get started.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Basic Features
- Voicemail
- Call queue
- Call recording
- Call waiting/on hold
- Call transfer
- Call forwarding to mobile
- Employee extensions
Virtual Call Center
- Calls from CRM
- Clients connected to assigned managers automatically
- Client information visible during phone call
- Create new lead during phone call
- Create new lead for each missed call
- Call scheduling
Unlimited CRM
- Full CRM integration
- Calls from CRM
- Call recording
- Auto dialer
- Create new lead during call
- Call logs and reports
Cold Calling Tool
- Automatic dialer
- Rent local phone number (US and UK)
- Works worldwide
- Call waiting/on hold
- Employee extensions
- Unlimited numbers per account
Powerful Analytics
- Import call lists (CSV or Excel)
- One click calls
- Incoming and outbound calls
- See client info during call
- Add notes during call
- Create leads for missed calls automatically
- Flexible access rights for different agents
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
15,000,000+ organizations have chosen Bitrix24