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Product
CRM
CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
MCP server Connect external AI tools to Bitrix24 and run secure workspace actions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
CoPilot in Video Calls AI-powered call transcription, analysis, summary, and recommendations
See all CoPilot features
See all tools
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Productivity
Communication
Mobility
Management & leadership
Tool
Telephony
CRM
Calendars
Contact center
Tasks & projects
Website builder
Business size
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Integrations
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Make
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Sales & CRM
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Smart Finance scripts
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Deal analytics summary
Marketing
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REST Activity - Expands business process capabilities
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America
United States (English) América Latina (Español) Brasil (Português) México (Español) Colombia (Español)
Europe
Europe (English) Deutschland (Deutsch) France (Français) Polska (Polski) Italia (Italiano) United Kingdom (English)
Asia
India (English) UAE (عربي) Türkiye (Türkçe) 中国 (简体中文) 台灣 (繁體中文) Indonesia (Bahasa Indonesia) Malaysia (Bahasa Melayu) ประเทศไทย (ภาษาไทย) Việt Nam (Tiếng Việt) 日本 (日本語)
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On-premise pricing

Edition
Business
Enterprise
Users
50
100
250
500
1000+
US$ 3,590
US$ 24,990
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Telephony
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Features
Documents
Online document co-editing
Number of employees that can co-edit the documents simultaneously
10-10-20-20
40
Advantages
CMS and source code
External users
Helpdesk & ticketing
eLearning and knowledge management
Web-cluster
Active Directory, SSO, NTLM
Multiple divisions
Communications
Feed
Video announcements
Collaborate by email
Polls
Appreciation badges
Chat
Chat, audio and video calls
Group chats (public and private)
Drive
Personal/Group/Company drives
Cross device synchronization
One Drive, Google Drive, Dropbox, Box integrations
Online editing in GoogleDocs, MS Office Online
Local editing (MS Office, OpenOffice, LibreOffice)
In text search
Access permissions
Public file sharing
Public folder sharing
Restrict public sharing
Document lock
Version history
Unlimited
Unlimited
Calendars
Personal/Group/Shared calendars
Event planner
Sync with external calendars
Workgroups
Public and private groups
Projects
Groups with external users
Worktime and reports
Absence chart
Worktime tracking
Work reports
Meetings and briefings
Company portal
Company structure
Employee directory
Workflows
Feed workflows
Business Process designer
Records management
Tasks and projects
Kanban
Planner
Gantt chart (timeline)
Projects
Notifications
Checklists
Reminders
Delegating
Task time tracking
Task templates
Email to task
Task to email
Rate task
Task control
Report builder
CRM, workflow, calendar, drive integration
Limit task planning to workday/workhours
Task dependencies
Custom fields in tasks
Template sharing
Trash bin
Restore deleted tasks
CRM
Leads, Contacts, Companies, Deals
Data Import/Export (CSV)
Migration from other CRM
Kanban in CRM
Sales target
History
Mobile CRM
CRM slider panel
CRM timeline
Custom fields in CRM
Custom sections in CRM
Google Maps
Observers
Multichannel CRM
Telephony
Email
Social networks and messengers
Website live chat
Chat to CRM
Unlimited
Unlimited
Import emails to CRM
Unlimited
Unlimited
Other channels via Rest API
Leads
Convert leads to contacts, deals, companies
Custom lead stages
Custom lead sources
Client management
Contacts
Companies
Custom contact/company type
Custom industries
360 degree view
Contact import/export
Duplicate control
Deals
Pipelines
Unlimited
Unlimited
Change pipeline
Recurring deals
Custom pipeline stages
Custom deal types
Convert deal to quote or invoice
Resource booking
Repeat deals and leads
Document builder
Invoices and online payments
Custom invoice statuses
Recurring invoices
Online invoices
PDF invoices
Email invoices
Invoice templates
Quotes
Custom quote statuses
Convert quote to invoice or deal
Quote template
CRM activities
Tasks
Emails
Meetings
Calls
Call lists
Conversation recording
CRM communications
Emails from CRM
Inbound/outbound calls from CRM
Inbound/outbound messaging from CRM
Inbound/outbound SMS texting from CRM
Product catalog
Taxes
Currencies
Product properties
Measurement units
CRM website forms and chat widget
Active website forms
Unlimited
Unlimited
Public page for website form/chat
Website widget
Remove "Powered by Bitrix24" branding
CRM Automation
Triggers
Rules for leads
Rules for deals
Webhooks
Custom rules
Business Process designer
Reports
Preconfigured reports
Custom report builder
CRM access permissions
Role based access permissions
CRM access log
Marketing
Bulk emails
Bulk SMS
Voice broadcasting
Bulk messaging (Open Сhannels)
Retargeting in Ad Networks
Rest API
Integrated telephony
Phone number rental limit
Display own number in caller ID.
Connect PBX via Rest API
Connect PBX via SIP-connector
Inbound/Outbound lines
Call routing
Call transfer
VoIP phone sets
Call intercepts
Internal extensions
Workhour settings
Voicemail and greetings
Call recording
Unlimited
Unlimited
Telephony access permissions
Automatic dialer
IVR (voice menu)
Call quality evaluation
Queue groups
Unlimited
Unlimited
Queue group size
Unlimited
Unlimited
Call to all distribution mode
Call source tracking
Additional CRM features
Extended duplicate search
Contact center
Open Channels
Unlimited
Unlimited
Social networks and mobile messengers
Save to CRM
Routing
Workhour settings
Conversation transfer between employees
Conversation transfer between Open Channels
Greetings and automatic replies
Contact information capture
Canned replies
Website chat
Unlimited
Unlimited
Route chat to all distribution mode
Client conversation rating
Supervisor conversation rating
Open channel access permissions
Webmail
2 way email sync
Email to task
Email to CRM
Sites and landing pages
Sites
Unlimited
Unlimited
Web pages
Unlimited
Unlimited
Online storage
Unlimited
Unlimited
Use own domain name
Site templates
Copy web pages
Google Analytics
Google Maps
CRM website forms
Live chat widget
Callback request form
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