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Call Center Wizard
The app for call-center work optimization
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Rating
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Installations6740
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DeveloperinformUnity
Call Center Wizard — is an app for call centers that lets operators access client’s info and assign necessary actions during the conversation right from the call card.
With the Call Center Wizard app you can:
- form various scenarios for communication with clients and assign them to corresponding operators;
- create action buttons for leads/contacts/companies processing (call back, change lead status, set a meeting, create a task, etc.);
- customize the call card interface — during the call the operator sees only those fields that are needed for the work with the client and interaction history with him.
- Bitrix24: Cloud or Self-Hosted with active license
Price
The basic version of the app (1 - 3 active users on one portal) is available for free. If you want to increase the number of users, you can purchase advanced license type for 4+ users.
At the moment, you can purchase the app for 3 and 12 months.
We accept payments made via bank card and bank transfer. Closing documents are available upon request for payments starting from €279.
| Period (months) | Price for 4+ users, € |
| 3 | 147 |
| 12 | 529 (-10%) |
To buy the app, text us in Chat, and we will contact you right back.
Version history
Version 3
2. Added the ability for the operator to choose the entity to fill in during a call.
3. We've included the feature to assign role to entire department in one go.
4. You can assign custom buttons for each script.
Version 2
The designer for sales scripts has been updated.
Now one can use multiple sales scripts at the same time.
The agent can successively enter the client's data that is needed at each specific step of the script.
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