Jira Integration
Track Jira issues inside Bitrix24 without leaving CRM
Free
In-app purchases
-
Rating
-
Installations3620
-
DeveloperBitrix24 Integrations
Description
Jira Integration helps you keep an eye on Jira Service Management issues while working in Bitrix24. It shows issues linked to CRM contacts and lets you create new issues when configured.
Why businesses use it
Teams need Jira issue visibility in CRM to resolve requests faster and keep customer context in one place.
Business value
Install the app, connect Jira Cloud, and make sure the contact card contains the Jira user's email. When creating issues from a workgroup, bind it to a Jira project the first time.
Learn more about the app.
The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.
FAQ
Why businesses use it
Teams need Jira issue visibility in CRM to resolve requests faster and keep customer context in one place.
Business value
- View Jira issues associated with CRM contacts.
- Create Jira issues from Bitrix24 when permissions and email mapping are in place.
- Bind workgroups to Jira projects for consistent routing.
- Check a customer's Jira issues from their contact card.
- Create a Jira issue from a workgroup for a client request.
- Link a workgroup to a Jira project for structured handling.
Install the app, connect Jira Cloud, and make sure the contact card contains the Jira user's email. When creating issues from a workgroup, bind it to a Jira project the first time.
Learn more about the app.
The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.
FAQ
- The Create Issue button is disabled. What should we check?
- Can multiple workgroups be linked to one Jira project?
- Does it work with Jira Data Center/self-managed?
Version history
Version 3
1) Implemented selection of a Jira organisation if more than one is available.
2) Added user notifications when integration with a previously selected Jira organisation is not available.
3) Fixed a number of bugs.
2) Added user notifications when integration with a previously selected Jira organisation is not available.
3) Fixed a number of bugs.
21.05.2024
Version 2
Jira version 2.0 includes:
- Creating Jira issues.
A list of parameters when creating a Jira issue expanded. - Jira issue filtering.
A new custom Jira issue filter added. - Authorization updated.
A new oAuth 2.0. authorization added. - Several bugs fixed.
12.02.2024
.png)
