Free Genesys Alternative
What makes Bitrix24 better than 99% of other solutions on the market?
Using Bitrix24 as free Genesys alternative
Genesys, called by some ‘Cadillac of call centers’, is an extremely powerful contact center, customer care and telemarketing platform used by many Fortune 500 companies. Genesys pricing is not readily available – the licensing guide alone is 96 pages.
Bitrix24 has most, if not all, ‘must have’ features that Genesys comes with and is already integrated with built-in CRM. Another important advantage is the ability to choose between cloud and on-premise deployment (the latter comes with open source code access).
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Genesys Pros
- Enterprise-ready
- Call center
- Established vendor
- Integrations
Genesys Cons
- Price?
- Not microbiz friendly
- Lacks social collaboration
- Free trial only
Bitrix24 Advantages
- CRM+Call Center in one
- International telephony
- Unlimited users free
- Ready to use in 5 minutes
- Cloud and on-premise
- iOS, Android, Mac, PC apps
Ready to try Bitrix24?
Start by migrating your data
Integrations
Bitrix24 comes with several dozen integrations available in Bitrix24 Market. You can also create your own apps using our REST API.
جميع العلامات التجارية المسجلة وأسماء الشركات والعلامات التجارية الواردة في هذا الموقع هي ملك لأصحابها الشرعيين. تم الحصول على بيانات الميزات مباشرة من المواقع الإلكترونية والمواد التسويقية ذات الصلة اعتبارًا من سبتمبر 2014. المعلومات والميزات قابلة للتغيير. للإبلاغ عن أي تصحيحات، يرجى التواصل معنا عبر البريد الإلكتروني: info (at) bitrix24.com.